“connection not open on send()”

[“connection not open on send()”] Cant acess wallet on the XDC wallet website with either word phrases or hardware wallet

Please use https://wallet.xdc.network.

It’s the new updated website.

and make sure to enter your password as an extra word where it indicates below Mnemonic phrases section.

Bro please understand that Iam using everything correctly.

You say that i need a password what password ? Only use my hardware wallet and a 24 Word phrase still same inside

Okay. I didn’t know that you were using hard wallet.

But are you getting the error on the new website that I shared above?

If yes, please clear your browser cache and then try again.

Still doesnt work even if i delete cache

I can also see me XDC in the testnet but the normal net is not working to access

Thought you had got access to your XDCs by changing the location. Isn’t that the case?