Gas needed to move my XDC

Troubleshooting
21

Hello, I received a reply from @Ryan26 Ryan Cutter to Hello i will suggest you message support on telegram Telegram: Contact @XdcModerator like i did when i had a similar issue. They will assist you on what to do. Thanks

This contact is a scam. They sent me to A ticket has been created for you and sent to support team regarding your inquiry. Connect through the Mainnet Support page for a quick resolution.
They created a ticket and said they needed to “sync” my XDC wallet. They were asking to connect to a wallet with funds in it. I was not able to connect to any wallet but they managed to somehow scam me out of all my coins of a wallet I tried to connect to! Now I really don’t know what to do or who to trust. What is wrong with this world?

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22

A lot of people are having this issue, and XinFin support doesn’t exactly know what to do about it. It’s a shame, I also have a lot of XDC that I have been patiently holding because I believe in the project

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23

It’s a major issue that’s becoming more major as the value of XDC begins to climb, and they should be actively doing something about it

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24

please use the new website to access your wallets if you are using web wallet. I have been continuously testing the web wallet amidst these continuous reports. This “under min gas price issue” “exceeded gas limit” is from older wallet and there is no issue like that in the new wallet.

One can simply access his/her wallet via new website mentioned below.

Once you have entered the mnemonic phrases, please enter your password as an extra word.

26

Sean I got it to work. Thanks for all your help

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27

Awesome. Glad to be of assistance.

28

Sean’s solution didn’t work for me. I want to move my XDC. Both these wallets are clunky and unreliable.

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29

What issue are you currently facing and what’s the error you are getting?

30

I was unable to open my XDC wallet the new one. And when I did it was showing 0. I tried logging in another way and now I see the coins are in the wallet. Thanks.

My mnuemonic phrase isn’t working.

I can’t seem to get the ledger connected. My address is not offered when I go through the process.

Cheers
GS

32

Stop scamming people. XDCModerators is a scammer and so are you.

34

Hi… I am having a problem that i cannot send with a msg of ‘sender invalid’ at bottom of screen, even though it looks like everything has worked with send, and the tick appears, but the transfer did not go through… please help… thank you!

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35

Hey bobby did you get it figured out ?? I’m having the exact same issue

1 Like
38

What issue are you encountering exactly?

39

Hey Sean, thanks for the help to the community. I’m having the same issue in this thread and am able to access the wallet at xdcwallet.com but get “Oops. Returned error: under min gas price” when trying to send

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I’ve tried leaving multiple amounts (much more than 1 XDC) and a few different browsers. Any other ideas would be greatly appreciated.

41

Please use https://wallet.xdc.network to access and move your funds. It’s the new upgraded wallet.

42

Thank you Sean. When trying https://wallet.xdc.network, I’m having the same issue as those in the thread “connection not open on send” using Mnemonic Phrase, 24 words, extra word (password) included. Nothing changes from this screenshot. I’ll add notes there as well:

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43

please check now. It’s working absolutely fine at my end.