I have tried to access my original XINFIN xdc account but have hit a major snag. I put in my 24 word phrase pass key (all correct no issues there) and then it asked me to select a xdc account and network. Only 5 addresses all with balances of 0 xdc are shown. Also last year they asked me for a password. This year a password isnt required.
Have tried to get into my account using ENKRYPT and MEW and WoW.
No luck.
Eventually I would like to transfer my xdc to a cold storage device but gaining access is the first step.
Any suggestions would be great.
Thanks in advance.
Password is still required if you created the wallet with Mnemonic phrases and password combination. You just need to enter the password as an extra word as shown in the picture
I followed the directions above using Mnemonic phrase and additional word. I get into the web wallet - BUT I do not see my token address for me to choose. My public token address starts with xdc575d2f2… but the addresses in the web wallet start with ox… - how do I move forward. When I go to XDCSCAN.IO, I see my tokens are still there, but cannot seem to get to tokens in web wallet. Trying to relocate my tokens into a hard wallet.
Any help would be appreciated
When you click on your wallet address, the dashboard will display an address that starts with XDC. If you don’t see your wallet address, it likely means you’re entering a different password than the one you used when creating the wallet. Even a single letter, number, or character difference can cause this issue. Please double-check your password carefully.
This was the exact step I was missing!
After selecting the xdc network things fell into place.
Have been trying for many hours to figure this out! Thank you so much!
Thanks for help just went through the same scenario. I was a little panicked with the balances showing 0 XDC so thanks for the additional info about the password as additional word!
I’m having the same issue with mine. When I opened my xdc wallet for the first time(I was new to everything) I didn’t write down my wallet address, but wrote down my private key, the seed phrase etc. is there anyway to find out the wallet address? My xdc app was still on my previous phone, then I got a new phone, went to download the app and it was gone.
Did you take private key backup from XDC Android wallet? If yes, you can use that to import the same wallet to your new phone.
Yeah I have my private key and it still says my balance is 0
Which wallet are you using now?
I tried the MEW wallet, then tried the XDC browser wallet and both say 0
Are you using Private keys or Mnemonic phrases and Password combination to access your wallet?
Hi Sean, I’m having the same issue here lol
Used 12 word phrase to log in. All accounts show 0. No password associated to my account. Don’t know my wallet address.
Am I shit outta luck?
Greatly appreciate your (or anyone else’s) time in advance!
If you created your wallet through the old Xinfin Web Wallet website, you should have a password. Creating a wallet using only mnemonic phrases wasn’t an option.
Make sure that you enter your password as an extra word in the highlighted section.
I’ve tried using both and still the same result.
What happened to the original XDC wallet? Because it was on my old phone then when I got my new one I went to download and it wasn’t even on the app store
Sounds like I’m in the same situation. Have the 12 word phrase. No idea what the password is. I’m certain I would have written that down as well.
Sean, do you know the specifics of that extra word / password? One capital letter, one numerical number, or only numbers, etc? Thanks again for all your help!!
It’s been delisted from the playstore. The team is looking into it. But If you have the private key of that wallet, there is nothing to worry about. I imported the same android wallet to the Web wallet and even to Guarda wallet with my private key and it’s working fine.
Yeah but I’ve tried that many times and it keeps saying my balance is 0
Please try again. I am still accessing the same wallet that I had on android app through the web wallet.
I have tried multiple times and it shows my balance as 0. Can you please send the link for the web wallet you are using to ensure I’m using the same one